Shipping policy
Rustic Klass Shipping Policy
Processing Time
At Rustic Klass, we take pride in preparing and shipping your orders with care. Orders are typically processed and shipped within three (3) business days from the date of purchase. Please note that business days do not include weekends or holidays.
Shipping Methods & Delivery Times
Once your order has been processed, delivery times will vary depending on the shipping method selected at checkout and your location. Estimated delivery times are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Priority Shipping: 1-3 business days
Please note that these are estimated timeframes provided by the shipping carriers and are not guaranteed by Rustic Klass.
Shipping Rates
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. We may offer free shipping promotions from time to time—be sure to check for updates!
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. If you do not receive a tracking number within the expected processing time, please check your spam folder or contact us.
Shipping Delays
While we strive to meet our shipping timeframes, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or peak holiday seasons. Unfortunately, we cannot be held responsible for delays once your order has been handed over to the carrier.
Lost or Stolen Packages
Rustic Klass is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue with your shipment, please reach out to the carrier directly or contact us for assistance in filing a claim.